We have several options for making an appointment. We’ve listed the possibilities below:
Appointment with the general practitioner
You can make an appointment with the doctor by calling us on 020-525 2878. One of our trained assistants will help you schedule a day and time. She will also ask you some questions about the reason for the appointment. If you’re already a registered patient you can also plan an appointment in our Webcalendar.
Walk-in consultations
For short medical concerns, you can visit our walk-in consultation without an appointment.
Tuesdays & Thursdays 09:00–10:00 AM at the Roeterseiland location.
Telephone consultation
If you would like to speak to a doctor by phone, please call us as early as possible. The doctors will be answering phonecalls in the morning between 9 a.m. and 10 a.m. Read More.
Web Calendar
In our Webcalendar you can schedule an appointment online if you’re already registered as a patient in the practice. You can choose the doctor you prefer and check out the availability.
This functionality is not intended for urgent questions, emergency situations, or mental health concerns. In such cases, please contact the practice directly.
Sexually transmitted infections (STI) consultation
If you do not have any STI related complaints and have not received a warning from a sexual partner you can make an appointment for a STI consultation by phone. If you do have complaints or a warning from a sexual partner you have to make an appointment with the doctor.
Urinary Tract Infection (UTI) consultation
To check for a bladder infection, you can submit your urine between 8:00 and 9:00 AM without making an appointment.
You can collect the urine at home in a clean container, which you can either buy at the pharmacy or drugstore, or use a jar that you have cleaned and boiled with hot water. It is important to first clean the area around the urethra with a damp gauze pad. Then, let the first part of the urine go into the toilet and collect the middle part (midstream urine) in the container.
Afterwards, store the urine in the refrigerator until you bring it in. Morning urine is preferred, as it is the most concentrated from having been in the bladder the longest. If you choose to submit your urine at our practice, we provide the containers, so there is no need to refrigerate it.
Later in the morning, our assistant will call you with the results.
Vaccinations
Due to being understaffed, we don’t provide travelers advice and additional vaccinations. You can make an appointment for this type of consultation on the website www.reisprik.nl and choose one of the other locations. We recommend you schedule the appointment at least 3 weeks before you leave.
E-Consultation
You can also get in touch with one of the doctors by email. You can send us a message by clicking on “bericht” in the Patientportal.
Assistant hours
For blood withdrawal you can make an appointment at 020-525 2878. (Only if you have the right insurance, please check this with the assistant).
For checking urine for a urinary tract infection, rinsing ears, wart treatment, removing stitches and injections you need to make an appointment. Please contact the practice at 020-525 2878 to do so.
Before the appointment
please make sure we have:
– A copy of your AON Certificate
OR
– A picture/copy of your European Health Insurance Card (the side with your personal information on it)
You can e-mail this to: studentenartsen@uva.nl before the appointment takes place otherwise we can not declare it with your insurance and you will need to pay.
Additional Tests
If your doctor has requested additional tests, you can find information here about when your results will be available in the Uw Zorg Online patient portal.
When will my results be available?
- Blood tests and STI tests: within 7 days after sample collection.
- X-ray examinations: within 7 days after the examination.
- Culture tests: within 10 days after sample collection.
- Cervical smear (Pap test) results: within 3 weeks after sample collection.
Where can I view my results?
Your test results can be viewed in the Uw Zorg Online patient portal.
Doctor’s review
Your doctor’s assessment and interpretation of the results will be available in the consultation record linked to the test request.
Questions?
If you have any questions about your test or results, please send a message to your doctor through the patient portal or contact the practice directly.
Cancel an appointment
Unable to attend your appointment?
Please notify us at least 24 hours in advance.
If you cancel less than 24 hours before your appointment, we will unfortunately have to charge you.
When an appointment is missed without prior notice, that time remains unused, which means we are unable to help someone else.
A missed appointment will incur a fee of €35,50.
